If you have any questions or issues with your order, please look through the page below to find an answer / solution. If you still require assistance, you can contact us via our contact form and we will get back to you within 24 to 48 hours.
For shipping information, please click here.
If you need any additional assistance, please submit your request here.
Just select the shop link in the top navigation menu or visit the homepage and click on the big image with the words "Shop Now" and scroll down to browse through all the available products. You can click on each product to open the relevant product page and find more information about it. To select the ones you would like to purchase just use the “Add to Cart” button. Once you are done shopping, just select your Cart located at the top and click on the Proceed To Checkout to proceed to the checkout page and place your order.
Currently we only have one payment method we use with Stripe which accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB.
Please check the email account used to complete your order. Your order confirmation email should be there but if you can’t find it please:
Your order confirmation email will be sent to you immediately after your order has been placed at our website. You recieve a tracking/shipped email once your order has been shippped from our location. Orders normally take 3-6 business days to be processed and shipped. During periods of high demand such as sales and collection releases please allow up to 5-12 business days for your package to be processed and shipped. During Black Friday please allow up to 10-14 business days.
We will unfortunately not be able to make any amendments to your order after you have placed it with us. Please double-check your order before completing your purchase.
Unfortunately, we cannot make any amendments to your address after your order has been placed. Please double-check your address during checkout as your order will be delivered there and you will be responsible for retrieving it.
If your order is returned to us due to non-delivery or incorrect address, it will be automatically cancelled and refunded and you will need to create another order again. You will not be refunded for postage as we have incurred the cost sending you the order.
Yes we do ship international, during the checkout process you will need to make sure you choose the International shipping option. Please allow an additional 7-21 business days on International shipping.